| Order Management System | | |
 Alertfoce
order management streamlines your entire fulfillment process including catalog
management, pricing, inventory management, order processing and invoicing. Using
this module you can to easily process orders, update status and further enable
your customers to track the status of their orders. It ensures that customers
get their deliveries on time, boosting customer satisfaction and long-term loyalty.
With Alertforce Order Management you can seamlessly integrate the pre-sales
and post-sales accounting activities to enable sales team to work on the accounts
through the pipeline, right through to the actual close. You can finally see the
booked orders in your target v/s actual, greatly increasing its reliability, predictability
and accuracy.
With Alertforce Order Management sales team can turn estimates
into orders with just click of a button, significantly reducing their work. Further,
it provides a visibility into customer order histories of inquiries, quotes, orders
and support requests providing complete intelligence about customer interactions.
Support representatives can view order statuses; sales representatives know when
to make follow-up calls; and customers can check order statuses in real time. |
| | | Features: |
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Quick and easy order processing by converting quotes to orders. |
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Real-time order/shipment status to business as well as customers. |
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Facility to create customer specific product/price catalogs with complete SKU
information including description, Unit of measure, Weight, serial number, Manufacturer,
Associated files such as photos, data sheets and technical drawings |
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Current, consistent and accurate inventory information(Status, price, and product
information) | |
Personalization - You can your customer with personolized secure log-in to check
Order status, order history, dispatch details, Invoice details. Customer can further
re-order based on the earlier orders. | |
Easy and quick Order Status Tracking. | |
Quick searching facility to enable quick access to the product to be ordered |
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